Powerful Portals for Remote Management

Powerful Portals for Remote Management on the Go

We think you’ll agree that as business management gets more complicated, finding ways to juggle so many plates can become problematic without better organization. Fortunately, the online world provides many creative ways to make this happen through the cloud; simplifying business management to a point where business owners can manage technology through any mobile device.

3 Cardinal Sins of on Hold Messages

3 Cardinal Sins of on Hold Messages

Some organizations make the mistake of thinking that a custom on-hold message is “extra credit” – an optional accessory they can get around to when the time is right. But when you really analyze the situation, it quickly becomes clear that a powerful on-hold message script is essential right from day one.

Creating the perfect escape through music

Creating the perfect escape through music

Creating the perfect escape through music just became easier thanks to a study conducted by the British Academy of Sound Therapy. Weightless by Marconi Union solidly took the number one spot, making listeners 11% more relaxed than any other song. Listener’s anxiety levels fell a remarkable 65%, a full 35% lower than their normal resting rate.…

The Science Behind Background Music

The Science Behind Background Music

Whether music is over the airwaves in a store, or heard by a customer on hold, background music immediately sets a unique mood. Considerable studies have been done in recent years about how background music affects people. Studies have shown that background music can even influence customers into impulse purchases. Specific genres become emotional triggers…