Almost all IT execs have heard the term “managed services.” It refers to the proactive management of an IT asset by a third-party. Managed services providers supply proactive delivery of their service; this is what sets them apart from reactive IT services.
A growing number of companies, as they become familiar with the concept, are considering Managed Service Providers as a viable option for their IT needs. According to CompTIA’s Fourth Annual Trends in Managed Services Study, more than half of respondents say they are
So why do some firms choose to outsource, rather than keep TEM in-house?
What Valicom found when talking with clients or other TEM vendors, is that there seems to be a pretty universal set of reasons firms choose to outsource one or two telecom tasks, or their entire telecom life cycle management process.
We have no doubt in our minds that outsourcing portions of your IT tasks is right for you. You, however, might need a bit more convincing, so here are five reasons to sway your mind.