Why Disaster Recovery Plans Fail

Why Disaster Recovery Plans Fail

Launching a successful disaster recovery plan is easier said than done. Technology has come a long way and disaster recovery plans are far more complex than they used to be. In fact, there are so many moving parts and “best practices” that many disaster recovery plans end up failing. That’s not something you want to…

Powerful Portals for Remote Management

Powerful Portals for Remote Management on the Go

We think you’ll agree that as business management gets more complicated, finding ways to juggle so many plates can become problematic without better organization. Fortunately, the online world provides many creative ways to make this happen through the cloud; simplifying business management to a point where business owners can manage technology through any mobile device.

What is failover?

Disaster Preparedness: What Is a Failover?

There are many different types of solutions that IT professionals can use to ensure business continuity during the event of disasters or technical malfunctions. One type of solution is called a failover. A failover is a redundancy solution that switches over to a standby hardware component or system when the previously active operation unexpectedly terminates.

Disaster Preparedness Checklist

Disaster Preparedness Checklist

Forty percent (40%) of businesses that suffer a disaster never reopen, according to the Federal Emergency Management Agency (FEMA). Businesses and organizations with a Business Continuity Plan (BCP) fare better.  FEMA recommends that every business create, carry out, and exercise a BCP.  Here’s a checklist to help you get started:

3 Cardinal Sins of on Hold Messages

3 Cardinal Sins of on Hold Messages

Some organizations make the mistake of thinking that a custom on-hold message is “extra credit” – an optional accessory they can get around to when the time is right. But when you really analyze the situation, it quickly becomes clear that a powerful on-hold message script is essential right from day one.

Creating the perfect escape through music

Creating the perfect escape through music

Creating the perfect escape through music just became easier thanks to a study conducted by the British Academy of Sound Therapy. Weightless by Marconi Union solidly took the number one spot, making listeners 11% more relaxed than any other song. Listener’s anxiety levels fell a remarkable 65%, a full 35% lower than their normal resting rate.…