Powerful Portals for Remote Management

Powerful Portals for Remote Management on the Go

We think you’ll agree that as business management gets more complicated, finding ways to juggle so many plates can become problematic without better organization. Fortunately, the online world provides many creative ways to make this happen through the cloud; simplifying business management to a point where business owners can manage technology through any mobile device.

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How to effectively use music with on-hold messages

How to effectively use music with on-hold messages

If you’ve resisted using on-hold messages or music when for customers on the phone, you’ve missed out on major branding opportunities. Finding ways to successfully brand yourself over the phone brings a more professional image and increases profits by leveraging your on-hold message. Statistics show the latter adds to your bottom line by bringing better…

Remote Technology Management Across Locations

Remote Technology Management Across Locations

Being able to manage multiple locations from one place for your business is clearly advantageous from a technological perspective, but have you thought about what kind of tech you’ll use to make this happen? Tie National, LLC brings our clients’ cloud portal access to remotely manage on-hold messaging, background music, music on hold, digital signage,…

Using technology to keep up with competition

Using technology to keep up with competition

Progressing your telecommunications solutions is perhaps a top goal for your company this new year, even though it’s overwhelming trying to make the right choice. As telecommunications continue to evolve and give features giving more universality, the options only grow wider. Technology like phone systems, and I.T. management solutions aren’t all cut and dry and…

This common business practice may be putting your clients at risk

This common business practice may be putting your clients at risk

Memberships and loyalty programs are the key to recurring monthly revenue and businesses all over have jumped on this bandwagon. Unfortunately the same act to secure customer retention also puts their clients’ privacy at risk anytime staff verbally requests sensitive information such as the a client’s full name, e-mail address, phone number, mailing address, date of birth, or even work information.