A look at how SD-WAN bridges the geographical network gap

A look at how SD-WAN bridges the geographical network gap

Software-defined wide area network (SD-WAN) connects enterprise networks over large geographic distances to deliver an affordable cloud-based WAN solution that in some situations has replaced expensive T-1 or MPLS connections. SD-WAN focuses on delivering a business class, secure connection for businesses moving to Software-as-a-Service (SaaS) cloud applications to further standardize between branch locations.

3 Cardinal Sins of on Hold Messages

3 Cardinal Sins of on Hold Messages

Some organizations make the mistake of thinking that a custom on-hold message is “extra credit” – an optional accessory they can get around to when the time is right. But when you really analyze the situation, it quickly becomes clear that a powerful on-hold message script is essential right from day one.

Creating the perfect escape through music

Creating the perfect escape through music

Creating the perfect escape through music just became easier thanks to a study conducted by the British Academy of Sound Therapy. Weightless by Marconi Union solidly took the number one spot, making listeners 11% more relaxed than any other song. Listener’s anxiety levels fell a remarkable 65%, a full 35% lower than their normal resting rate.…